Tonbo Hibachi Grille

Reviews about Tonbo Hibachi Grille

• 5 / 5

  By Lauren Galigher
  The crispy onion soup was tasty. The salad with ginger dressing was delicious. The steak, chicken, and shrimp combo is a great deal and was very happy with how it tasted!
  April 26, 2017
• 5 / 5

  By Katiria Velez
  I can't find one thing I don't like im addicted to tonbo. Also they have Belly its an awesome way to earn points by going there! Try it! Its prices rock and so does the sushi
  February 15, 2017
• 1 / 5

  By Farrah Domeka
  I was a regular here for months, spending quite a bit on sushi and drinks for myself and my friends. But I noticed their sushi rolls changing within the last couple of months. Rolls that used to be big and beautifully presented became tiny, sparse, they were missing ingredients that had been listed in their description. Even the expensive Tonbo specials that run about $15/roll started looking --and tasting-- generic, cheap, and incomplete. The last time I visited Tonbo I brought this up with my waitress. The most expensive sushi roll on the menu looked identical to another roll in my order that was half the price. When I took stock of the filling, I saw that three or four of the ingredients listed on the menu were not included in this roll. My waitress spoke with the sushi chef and was sent back, red faced and humiliated to tell me that he put everything in the roll. She apologized again and again, stating that he is the manager so she can't do anything, but she could see herself that the roll was incomplete and she was so sorry.
  
  I was appalled that this manager would send a humiliated waitress to tell me I was wrong, even when she knew I was right. I've worked in culinary for many years and this behavior is unprofessional. Since his behavior showed that he doesn't value his customers and that he has no respect for his waitstaff, I will not be patronizing Tonbo again. I'd wager to guess that they lost one of their best customers, seeing as how between me and mine, we were spending hundreds a week at Tonbo. We now go exclusively to Kumo on Ridge Rd. Their sushi is a tiny bit more expensive but you get enormous rolls with all the bells and whistles, plus the management is intently concerned with the customer's satisfaction. I highly recommend Kumo for all your sushi needs.
  January 01, 2017